Records retrieval is an important part of gathering information to accurately evaluate claim exposure to help validate subsequent claim payments.
- Medical records:
- To assess the nature and extent of injuries due to the loss
- To determine the degree to which existing medical conditions has been exacerbated by the incident
- Aid in making the correct decisions on how to quickly rehabilitate a claimant
- To determine the needed mode of care
- UNIT STAT reporting requirements
- Employment records:
- Current and previous employers
- To identify any previous WC or disability claims
- Accident reports
- Driving records
- Other policy records from other insurers
- Or other claims related handling needs….
Having the complete records on hand can be pivotal in making the correct claims handling decisions.
Think of Synergy when claims arise for HO, GL, WC or other coverage applicable.